Privacy Policy

This Privacy Policy explains how PayID collects, uses, stores, and protects your personal information when you use our website and services. By accessing or using our website, you agree to the terms outlined in this policy. We encourage you to read this document carefully to understand our practices regarding your personal data.

Information We Collect

We may collect the following types of information when you visit our website or interact with our services:

• Personal identification information such as your name, email address, phone number, and mailing address
• Financial information necessary for payment processing, including bank account details and PayID identifiers
• Technical data such as your IP address, browser type, operating system, and device information
• Usage data including pages visited, time spent on the website, and navigation patterns
• Cookies and similar tracking technologies that help us improve your browsing experience

How We Use Your Information

The information we collect is used for the following purposes:

• To provide, operate, and maintain our services
• To process transactions and manage your account
• To communicate with you regarding updates, support inquiries, and service-related notices
• To improve our website functionality and user experience
• To comply with legal obligations and regulatory requirements
• To detect and prevent fraud, unauthorised access, and other security concerns

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

• With trusted service providers who assist us in operating our website and delivering services, subject to confidentiality agreements
• When required by law, regulation, or legal process
• To protect the rights, safety, and property of PayID, our users, or the public
• In connection with a merger, acquisition, or sale of assets, where your information may be transferred to the succeeding entity

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to safeguard your data, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Cookies

Our website uses cookies to enhance your experience. Cookies are small data files stored on your device that help us recognise your preferences and improve site performance. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect certain features of our website.

Your Rights

You have the right to access, correct, update, or request deletion of your personal information. You may also object to the processing of your data or request data portability where applicable. To exercise any of these rights, please contact us using the details provided below.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us through the contact information available on our website. We are committed to addressing your inquiries promptly and transparently.